January 2013 Features

  • P&G Celebrates 40 Years in Albany

    January 29, 2013

    This year Procter & Gamble is celebrating 40 years of manufacturing in southwest Georgia. The Albany mill, which manufactures Bounty towels and Charmin toilet tissue, has received hundreds of millions of dollars of investment from P&G over that period according to Vince Falcione, external relations manager for P&G in Albany.

  • Reaching Out To Departed Customers For Recovery

    January 25, 2013

    Every business has customers who have departed. There are a variety of reasons that prompt departure. How you react to the departure will either validate that they left for a good reason or begin the process of bringing back that customer and that customer revenue. We go through five steps to identify and regain customer trust and relationships.

  • Ways to Hire Smarter in 2013

    January 23, 2013

    Is hiring more employees one of your New Year’s resolutions? While hiring ultimately relieves your headaches in the long run by helping you and your team with workload, in the short run most entrepreneurs dread hiring because of the time and effort involved. Fortunately, there are ways to ensure you recruit more of the right candidates and waste less time with people who don’t suit your needs.

  • New SWGA Airport Terminal On Track for Summer Opening

    January 22, 2013

    Construction of the $10.8 million terminal building at the Southwest Georgia Regional Airport is on budget and on track for completion in June. Airport operations are scheduled to move from the current building into the new terminal in July.

  • Independent Workforce On The Up And Up?

    January 18, 2013

    If you’re looking for work in this brave new 21st century world, the place to be is in the freelance space, according to a recent global business survey by Elance. The survey, in which more than 1500 firms from around the world participated, contains quite a bit of great news for freelancers — otherwise known as nonemployer businesses.

  • How to Become a Masterful Company

    January 17, 2013

    In his book, High Tech, High Touch Customer Service, Micah Solomon talks about using social media to provide stellar customer experience. He also outlines the profile of a “masterful company,” those that go above and beyond in the area of customer service. Using a few of his 12 characteristics of a masterful company, we show you how you can become one.

  • Scott Hunter on "The Business of Selling Your Business"

    January 16, 2013

    If you’ve been thinking about selling your business, you should put a solid sales plan in place even if you don’t act on it right away. Albany Financial Advisor Scott Hunter with Wells Fargo Advisors talks about key steps and precautions you should take when contemplating selling.

  • PT Gym Keeps Fitness Safe, Effective and Enjoyable

    January 14, 2013

    With a strong emphasis on the individual, the fitness programs at PT Gym offer personalized attention outside of one-on-one personal training. For example, members can participate in small group programs that are supervised by certified trainers or sign up for online nutritional programs that can help manage their diet.

  • Dougherty Sheriff Kevin Sproul Looks Back on 2012

    January 11, 2013

    With 2012 come and gone and as we forge ahead into 2013, Sheriff Kevin Sproul sharse some of the accomplishments of the Sheriff’s Office from 2012.

  • 4 Green Business Trends for 2013

    January 10, 2013

    It used to be enough to adopt a highway, recycle in the break room and install a few energy-efficient light bulbs. But businesses now must take ambitious steps if they want to be seen as sustainability leaders and join the big leagues. Consider that about two-thirds of all Fortune 500 companies now publish corporate sustainability reports.

  • A Goal without a Plan is Just a Dream

    January 08, 2013

    Albany CEO Contributor Doug Robinson shares another excerpt from his book "Sell is NOT a Four Letter Word." In this installment, as we enter 2013 and a new sales year unfolds, goal setting takes center stage once again for salespeople.

  • Darton Economic Professor Shares How the Fiscal Cliff Deal is Insufficient in Long Run

    January 07, 2013

    Darton College Economic Professor Aaron Johnson talks about the legislation passed averting the fiscal cliff, and digs deeper into the many effects that the deal may have on Americans.