Features
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Is 100% Customer Satisfaction Achievable? For This Company, Yes
April 09, 2014
Simplicity Sofas is a furniture manufacturer in High Point, NC. and an eCommerce retailer specializing in furniture for small spaces. After more than six years in business and $4 million in sales, the company has never received a negative review on their website – not one. We share 10 Tips For Achieving 100% Customer Satisfaction.
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Business Ethics 101: Care, Deliver and Do The Right Thing
April 07, 2014
This starts with our personal fundamentals, values and ethics. This is the foundation for a solid brand and reputation in the business space. If you want to be respected, taken seriously, referred and enjoy long term success, high business ethics must be our priority. Ethics are the values, company morals and culture in all your interactions and relationships. It’s your moral compass.
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Finding Manufacturing, Logistics Sites in Georgia Just Got Easier
April 04, 2014
The Georgia Ports Authority has updated its search engine for manufacturing and logistics sites to make it more comprehensive and easier to access. The GPA’s web-based Commercial Corridors Tool now works on all platforms, including mobile devices.
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2WR+Partners • Architects & Designers • Projects with Purpose
April 03, 2014
In 2001, Sam Andras, Scott Allen and Michael Starr opened a Georgia office as a branch of a Montgomery, Ala.-based architectural firm, 2WR Architects, Inc. In 2010, Andras, Allen, and Starr bought the Georgia office and restructured to a Georgia based corporation as 2WR of Georgia Inc.
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SafeAire Heating & Cooling Building Share in Residential Market
April 03, 2014
Over the past three years, SafeAire Heating & Cooling has focused on building its share of the residential market. With new training programs, ramped-up marketing and an emphasis on customer satisfaction, the company has grown its residential business.
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Why the IRS and BLS Disagree on Self-Employment Trends
April 02, 2014
Are more or fewer Americans engaged in self-employment than a decade ago? While you might think that this is a simple factual question, its answer depends on which federal government agency’s numbers you look at.
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How the New Overtime Law Changes Will Affect Small Businesses
April 01, 2014
President Obama recently signed an executive order calling for new rules on overtime pay. Currently, salaried workers in executive, administrative and professional positions aren’t eligible for overtime pay if they make over $455 per week. The President suggested $600 or $640 as the new threshold – the current standards for New York and California.
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Dougherty County Sheriff Kevin Sproul Talks About New Legislation
March 31, 2014
Every year, Georgia law changes. Through the enactment of new legislation, new laws are put on the books, existing laws are updated, and sometimes old laws are abolished. It is difficult for the average citizen to keep up with all of it. Dougherty County Sheriff Kevin Sproul looks gives us an update on legislation in Georgia.
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Is America in the Midst of a High Tech Entrepreneurship Boom?
March 28, 2014
If you read the business press, you probably think the answer is yes. The popular media is full of stories about start-ups like Facebook, Groupon, Instagram, Linkedin, Snapchat, Twitter, WhatsApp, Yelp, and Zinga. American entrepreneurs are starting high tech companies at a feverish pace, the media experts say.
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CustomerCentric Offers Five-Star Customer Service Training in Albany
March 26, 2014
Leadership Albany offers Customer Centric, a customer service training program aimed at providing businesses with the resources to deliver stellar customer service, with the goal of increasing customer loyalty and polishing the community’s image as a first-class service center.
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Georgia Southwestern State University Offers Flexibility to MBA Seekers
March 25, 2014
In the Masters of Business Administration program at Georgia Southwestern State University, students can set their own pace of study, starting and finishing the program at a time that best fits their schedule.
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Employees to Employers: Mind Your Own Business
March 24, 2014
How much can employers inquire about employees or have a say in their actions on and off the job? The staff of a small business can easily grow into a family of sorts, but this doesn’t give the employer the right to act as the patriarch. The trend, as evidenced by laws, court decisions and administrative rulings, seems to be toward less involvement of employers in the lives of their workers.
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15 Things That Could Cause Small Business Failure
March 21, 2014
It’s sad. 8 out of 10 businesses fail. And many of the causes can be prevented. This list can help you put together a plan to make sure your business is around next year. If you are guilty of any of these, make the necessary changes to get your small business going in the right direction.
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MADlab – A Marketing Collaboration – Crazy Like a Fox!
March 20, 2014
The name of the new company is MADlab. Its founders, Deidra Langstaff and Mary Beth Hobby, describe it as, “a ridiculously talented marketing collaboration.”
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The Link Between Thought Leadership & LinkedIn
March 19, 2014
The topic of thought leadership has been hot and heavy over the last year or two. Often discussed, speculated about and outright claimed by some, it is among the more misunderstood business concepts.
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Fewer Students Plan to Become Business Owners
March 17, 2014
College students are more concerned with making money now than they were before the start of the Great Recession, research by the Cooperative Institutional Research Program (CIRP) at UCLA, reveals. Maybe that’s self-evident. But here’s a more surprising finding: The fraction of students intending to become business owners has also declined since 2007.
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Majority of Businesses in Georgia Plan on Investing in Their Business in 2014
March 14, 2014
BMO Harris Bank released a study today that found that the majority of business owners/executives in Georgia plan on investing in their business in 2014. Hiring more employees tops the list of investment plans, followed closely by upgrades and purchases of equipment.
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ADEDC Opens Nominations for 2014 Industry Awards
March 12, 2014
Albany-Dougherty Industry Celebration Week, April 14 to 18, includes daily events highlighting the success of the industries that exist in and support the community. The highlight of the week is the announcement of the Albany-Dougherty Economic Development Commission's annual industry awards.
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10 Ways to Avoid Becoming a Sales Robot
March 11, 2014
“Hi, this is Ted and I’m from X Corporation. Do you have a few minutes?” I’m immediately up in arms. I know he wants to sell me something that I am 99% sure I do not want to buy (for the record, I’ve never made a purchase from someone cold calling me). Can you relate?
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Albany Technical College’s Impact in SW Georgia is a $47M Plus Share
March 10, 2014
How much do communities throughout the state benefit economically from spending that is either directly or indirectly related to the 24 colleges of the Technical College System of Georgia? Almost 1.2 billion dollars. In Southwest Georgia, Albany Technical College’s share is a little over $47 million of the economic impact.
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It All Begins With Your LinkedIn Profile
March 07, 2014
LinkedIn is the best place for business professionals to post information about themselves, regardless of your discipline. As a business professional, regardless of what your function is, you need to be findable to those in your field.
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Albany State Seeks Collaboration with Local Business Leaders
March 06, 2014
Dr. Art Dunning, interim president of Albany State University, is a proponent of taking a new way of looking at how we solve problems together as a community.
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Georgia Manufacturing Activity Reverses its Two-Month Decline
March 05, 2014
Georgia manufacturing activity reversed an anemic performance with a strong boost in new orders and production for February, which offset the doubledigit losses in the prior two months, according to a study released by Kennesaw State University.
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Dougherty County Sheriff Kevin Sproul on “Building Unity in the Community”
March 04, 2014
Spring or springtime is the season for renewal, rejuvenation, and resurrection. It is also the time of year for many people to get out and begin enjoying several months of outdoor recreation.
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Cancer Coalition of South Georgia Announces Initiatives to Raise Awareness
March 03, 2014
March was first declared Colorectal Cancer Awareness Month nationally in 2000. Each year the initiative has grown, but the message has remained the same.