Dougherty County Library System to Offer Curbside Service

Staff Report From Albany CEO

Monday, May 18th, 2020

Beginning Monday, May 18, 2020, the Dougherty County Library System will offer Curbside Service. Level 1/Phase I of this service, which will be available at least two weeks and dependent on any changes in local COVID19 statistics and as long as the State of Emergency is in effect, will be available at all branches and will fulfill a muchneeded service to the citizens of the community.

Curbside Pickup Hours will include:

• Central, Northwest and Tallulah Massey: Monday, Tuesday, Wednesday and Friday, 10 a.m. to 4 p.m.

• Central and Northwest: Thursday, 1 p.m. to 7 p.m.

• Tallulah Massey: Thursday, 10 a.m. to 4 p.m.

• Southside and Westtown: Monday through Thursday, 11 a.m. to 4 p.m.

Level/Phase I of the service will include the following: Curbside Service only, with no library buildings open to the public; phone services available during designated hours; printing services for those who submit print jobs remotely; patrons can place materials on hold or request staff to pull materials based on their interest; materials can be returned by book drop and will be quarantined for 72 hours prior to check-in; WiFi will be available outside the building; no public computers will be available; no in-person programming will be available; alternate staffing for optimal social distancing will be in place, which aligns with Dougherty County’s reopening plan; PINES borrowing will be available, contingent upon the restart of Statewide Courier service; and library staff will transport holds several times per week in absence of courier service.

Social distancing measures will continue in effect until there is an approved vaccine for COVID19.

Additional levels of service are planned once the two-week period of Level 1 has been utilized.