Southern Snow, Ice Cause Additional Flight Disruptions for Delta

Staff Report From Georgia CEO

Thursday, January 18th, 2018

Delta’s operations in Atlanta continued to stabilize Wednesday after a winter storm that affected airports along the Gulf Coast and the Southeast. The airline has made further schedule adjustments as a result of the East Coast storm, cancelling approximately 900 mainline and Delta Connection regional flights across its system Tuesday and Wednesday.

Delta expects its operation to recover Thursday, though some residual flight cancellations in the morning are possible. Improving weather across the country Thursday will aid the operational rebound. Delta’s Peach Corps of administrative employee-volunteers has been called to Hartsfield-Jackson International Airport to assist with operational needs and help customers through the airport.

Customers are encouraged to check the status of their flight via or the Fly Delta Mobile App and a winter weather waiver is in effect for customers flying to, through or from affected airports. Customers are encouraged to arrive at the airport early as extended security wait times can be anticipated due to limited TSA staffing. For updated security wait times, visit the ATL Airport website.

Delta employees at airports throughout the Southeastern U.S. and along the Gulf Coast are digging out after a winter storm brought snow and ice to several airports throughout the region. The airline has cancelled an additional 200 mainline and Delta Connection regional flights as a result of accumulation and strong winds. Tuesday the airline had originally cancelled 400 flights. 

Atlanta’s Hartsfield-Jackson International Airport — where Delta maintains its largest hub and where temperatures are expected to remain below freezing all day Wednesday — saw more than 1.5 inches of snow on the ground, prompting extensive aircraft de-icing and the closure of some of the airport’s five runways early Wednesday morning.

Operations in Atlanta are resuming, though at a slowed pace. Delta doesn’t expect a significant number of cancellations for flights into or out of Atlanta or in other airports in the Southeast, as the airline rebounds its operation. As always, customers are encouraged to check the status of their flight via or the Fly Delta Mobile App and a winter weather waiver is in effect for customers flying to, through or from those affected airports.

The Atlanta airport is reporting wait times of more than ftwo hours at the Domestic Terminal Main Security Checkpoint as a result of limited TSA staffing due to the weather. The North and South Security Checkpoints are closed. Customers traveling Wednesday and Thursday are encouraged to arrive three hours prior to their scheduled departure to allow sufficient time to clear security. Shorter wait times may be found at the International Terminal. For updated security wait times, visit the ATL Airport website.  

To help speed the operational recovery, Delta called in members of its Deicing Go Team — a cadre of seasoned de-icers from the airline's Minneapolis hub — who will work in Atlanta throughout the day to clear aircraft of snow and ice.

Delta’s operational leaders are setting their sights on the Northeast and New England, where snow began to fall Wednesday morning. A limited number of flights at New York’s LaGuardia and Boston Logan International have been cancelled as a result, though Delta does not expect a significant disruption at those or other Northeastern airports.