Passengers are more satisfied than ever with service on North American airlines even as they begrudgingly acknowledge that added fees aren’t going away.

The airline industry scored 712 on a 1,000-point scale, up 17 points from 2013 and rising for the second consecutive year, according to the J.D. Power & Associates’ 2014 North America Airline Satisfaction Study released today. It’s the highest ranking since the survey adopted a new methodology in 2006.

The ratings show that easier check-in and improved in-flight services like Wi-Fi access have smoothed objections to charges for checked bags, select seats, early check-in and other items. Satisfaction with “cost and fees,” the category with the biggest impact on the total rating, rose to 642 from 618 a year ago.

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