Delta Extends Customer Ability to Change Travel Plans Affected by Hurricane Sandy

Press release from the issuing company

Wednesday, October 31st, 2012

Delta Air Lines is extending options for customers whose flight plans may be affected by impact from Hurricane Sandy. Customers can take advantage of self-service tools at delta.com to manage their travel.

Customers booked on Delta-ticketed flights to, from or through the following states Oct. 29 through Nov. 1 may rebook for travel with the same origin and destination. New flights may occur before or after original travel dates as long as they are ticketed and rescheduled for travel on or before Nov. 7, 2012. 

  • Connecticut
  • Delaware
  • District of Columbia
  • Maine
  • Maryland
  • Massachusetts
  • New Hampshire
  • New Jersey
  • New York
  • North Carolina
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • Vermont
  • Virginia
  • West Virginia

Flight delays are likely at airports in locations listed above as a result of high winds and heavy rain. Delta will proactively reduce flight schedules to minimize delays.

Delta encourages customers to make changes and manage their travel at delta.com and using the Fly Delta app. All customers traveling in impacted markets should check their flight status via delta.com or the Fly Delta app before arriving at the airport.

Changes to origin or destination may result in a fare increase, and any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds.