Regions Bank (NYSE:RF) has been recognized by Greenwich Associates for providing distinguished quality service to small business and middle market customers in 2010.

The Greenwich Excellence Awards are based on feedback from more than 14,000 small businesses and more than 10,000 middle market businesses that rated their bank in a number of categories, including customer service, product capabilities, and willingness to lend. Less than five percent of financial services companies were selected for awards out of more than 750 providers.

Regions was recognized in four Greenwich Excellence Awards categories:

Small Business Banking: National Relationship Manager Performance

Middle Market Banking: National Overall Satisfaction

Middle Market Banking: National Personal Banking - Overall Satisfaction

Middle Market Banking: Regional Overall Satisfaction - South

"At Regions we understand that small and middle market businesses are the foundation of economic growth in the communities we serve and we are intensely focused on providing financial access, tools and advice to help them succeed," said John Asbury, head of business services at Regions Financial. "What makes this honor most significant is that it's a reflection of the service our bankers provide. We're honored to receive this recognition - from Greenwich Associates and our customers."

Regions has a long track record of providing capital to businesses along with solutions to help small businesses and middle market companies manage their financial needs through all economic cycles.

Regions has remained an active lender throughout 2010, having made 41,310 new or renewed loan commitments totaling $7.2 billion to small businesses and $42.0 billion to other commercial customers.

Through the Regions CashCOR process, Regions Bank relationship managers work with businesses to optimize cash flow and offer solutions to help them operate more efficiently.

Regions has a dedicated Business Hardship Program with a team of specialists providing solutions to business customers faced with financial challenges.

Regions bankers are calling on more than 18,000 businesses each month. And, to ensure no opportunity for business growth is overlooked, any declined small business loan application is reviewed through Regions' Second Review Process.